HOV Services, Ltd. Announces New Wins: Major Healthcare Claims Administration Contracts with Leading Health Plans

Multi-Year Contract worth over US$25 million

TROY, Mich. – (May 28, 2008) – HOV Services, a proven provider of business process and knowledge process outsourcing solutions announced that it has recently won more than $25 million in new multi-year claim processing contracts by partnering with two of the nation’s leading healthcare networks in the healthcare payer sector including a Fortune 500 insurer.

HOV Services will provide an end-to-end AccuClaim solution to process both standard and non-standard forms. Consisting of mailroom operations, scanning and data capture of incoming claims, HOV Services’ AccuClaim solution represents a tightly integrated front-end claims process that delivers 100% digital claims submission, significantly reduces administrative costs, improves auto-adjudication rates and significantly reduces turnaround time for healthcare payer organizations.

HOV Services will migrate the current claims administration operations, leveraging HOVS’ global platform, and deploy its rightshore model.

“We have a successful track record with proven solutions and referenceable clients in the healthcare vertical. These factors along with our global platform were instrumental in the health plan provider’s decision to enter into a multi-year contract with us,” said Suresh Yannamani, President and COO of HOV Services. “We are very excited about this opportunity.”

The new clients were particularly impressed with HOV Services’ ability to deliver an end-to-end solution, impacting other business processes, to help better position the health plans against the competition. The client is currently evaluating expansion into additional HOVS services, such as the AccuPay adjudication solution and the AccuEnroll enrollment solution. AccuPay consistently exceeds industry standards for financial accuracy and AccuEnroll ensures membership databases are accurate and complete, maximizing the efficiencies of eligibility management and thereby positively impacting the entire customer service experience.

About neoIT
HOV Services Limited, one of the largest end-to-end BPO companies headquartered in Chennai, India, provides Finance and Accounting services in the BFSI, Healthcare, Government, Telco, Publishing, Retail, Commercial and Industrial Manufacturing industries. Its clients include over 50 percent of the FORTUNE 100^® and are some of the largest companies in the industries served. RightShore delivery centers are strategically located in India, North America, China and Mexico with over 11,600 associates working together to Exceed Expectations^® of our clients.